Privacy Policy

Last Updated: April 18, 2025

1. Who We Are

Cata ("we," "us") operates an AI-powered social learning platform that helps users develop better communication skills with various professional groups through interactive AI agents and community features.

2. Information Collection

2.1 What We Collect Directly

• Registration: Email, username, password, age verification
• Profile: Gender, profile picture, occupation, interests
• Interactions:
  - All conversations with AI professionals
  - Community chats with other users
  - Feedback on conversations
• Learning Data: Saved practice sessions, progress metrics

2.2 What We Collect Automatically

• Usage Patterns: Frequency/duration of AI sessions, features used
• Technical Data: Device specs, IP address, browser type
• Behavioral Data: Conversation success rates, improvement metrics

2.3 Special AI Data Processing

• Training Data: Anonymized conversation snippets for AI improvement
• Persona Adaptation: How you adjust to different professional styles

3. Why We Need This Information

We use your data to:

• Create personalized AI professional personas
• Track and visualize your communication progress
• Match you with appropriate community members
• Improve our AI training models
• Prevent misuse of our professional training system
• Comply with educational technology regulations

4**. Data Protection Commitments**

4.1 Security Measures

• End-to-end encryption for all live conversations
• Regular third-party security audits
• Strict access controls with employee training
• Anonymization of data used for AI training

4.2 Your Control

• Download all your conversation history
• Opt-out of data use for AI training
• Permanently delete account and all associated data

5. Account Deletion

You may permanently delete your Cata account at any time by following these steps:

1. Go to the fourth tab (Profile) in the app navigation
2. Locate and tap the "Account Deletion" button
3. Confirm your choice in the pop-up window

Upon confirmation:

• All your personal data will be permanently erased
• Your conversation history will be anonymized for AI training purposes
• Any active subscriptions will be canceled
• This action cannot be undone

Note: Some data may be retained as required by law or for legitimate business purposes, such as fraud prevention.

6. Sharing & Disclosure

We only share data when:

• Required by educational or professional regulations
• With service providers under strict confidentiality
• For academic research (always anonymized)
• During business transfers with proper notice

We never sell conversation data or user profiles.

7. Prohibited Content

Users are strictly prohibited from posting or sharing:

• Sexually explicit material or nudity
• Hate speech or discriminatory content
• Violent or graphic material
• False professional credentials or misinformation
• Harassment or bullying of any kind
• Spam or unauthorized advertising
• Any content violating intellectual property rights
• Violations will result in immediate content removal and may lead to account termination.

8. Premium Services

Our paid features include:

• Unlocking premium AI chat partners
• AI voice conversation capabilities
• Advanced professional matching algorithms
• Payment processing is handled through secure third-party providers.

9. Age Restrictions

Strictly 18+ platform. We:

• Verify age during registration
• Immediately delete accounts found to be underage
• Prohibit AI training on minor data

10. International Compliance

Meets:

• GDPR for European users
• CCPA for California residents
• Users are responsible for complying with all applicable laws and regulations in their jurisdiction.

11. Your Rights

Request via service@cata.chat to:

1. Access all stored data
2. Correct inaccurate information
3. Delete your entire profile
4. Receive your data in portable format
5. Restrict specific data uses
6. Withdraw previously given consent

12. Policy Updates

We will notify you 30 days before material changes via:

• Platform notifications
• Email to registered addresses
• Prominent website banners

13. Contact

For all privacy concerns:
Email: service@cata.chat
Response Time: Within 72 hours for all verified requests

Continuing to use Cata means you understand and agree to how we protect your professional learning journey.